fa999c Terms and Conditions

fa999c operates an online casino and betting platform for Bangladesh. These terms and conditions ("Terms") govern the relationship between fa999c and its users. These Terms apply to any use of the service, whether through the website, mobile app, or any other channel.

1.1 Definitions

• "Platform" refers to fa999c's website, app, and related services.
• "User" or "Member" refers to any person registered on the platform.
• "Account" refers to each member's own registered account.
• "Bonus" refers to promotional funds or benefits provided by fa999c.

1.2 Changes to Terms

fa999c reserves the right to modify these terms and conditions at any time. Continuing to use the platform after any changes means you have accepted the updated terms. For significant changes, we will notify you by email or through the platform.

2.1 Age Requirement

You must be 21 years of age or older to register and maintain an account on fa999c. We reserve the right to verify age at any time, and accounts belonging to minors will be closed.

2.2 Registration Requirements

• Each person may open only one account.
• Accurate and complete information must be provided at the time of registration.
• Providing false information may result in account termination.
• It is the member's responsibility to keep account information up to date.

2.3 Account Security

You are solely responsible for keeping your account password and login details confidential. You are responsible for all activity carried out through your account. If you suspect unauthorized use, you must notify the support team immediately.

3.1 Deposits

fa999c accepts deposits through the most widely used mobile wallet methods in Bangladesh. The minimum deposit amount across all methods is ৳100.

• Accepted payment methods: bKash, Nagad, Rocket, Upay
• Deposit amounts are credited to the account immediately.
• There are no hidden charges for deposits.

3.2 Withdrawals

The minimum withdrawal amount is ৳800. After a withdrawal request is successfully submitted, processing is generally completed within 15 minutes to 2 hours.

• Withdrawals can only be made from verified accounts.
• The withdrawal method must match the deposit method.
• Withdrawals may be delayed until the verification process is complete.
• Additional verification may be required for suspicious transactions.

3.3 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not accepted.

4.1 Welcome Bonus

New members will receive a 120% welcome bonus on their first deposit, up to a maximum of ৳10,000. A minimum deposit of ৳100 is required to receive the bonus.

• Example: Deposit ৳1,000 and receive ৳1,200 in bonus → total balance will be ৳2,200.
• Example: Deposit ৳18,000 and receive the maximum bonus of ৳10,000 → total balance will be ৳28,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 20 times (20x). This means you must wager 20 times the bonus amount before the bonus funds can be withdrawn.

4.3 General Bonus Terms

• Each member may claim each offer only once.
• Bonus funds cannot be withdrawn directly; the specified wagering requirements must be met.
• Attempting to claim bonuses from multiple accounts will result in all accounts being closed.
• fa999c reserves the right to modify or withdraw any bonus offer at any time.
• If a specific promotion has its own terms, those will take precedence over these general terms.

4.4 VIP Program

fa999c's VIP program has four tiers. Cashback is paid out every week:

• Bronze: up to 0.2% cashback per week
• Silver: up to 0.5% cashback per week
• Gold: up to 0.8% cashback per week
• Platinum: up to 1.0% cashback per week

VIP tier progression depends on active participation on the platform. Specific conditions apply to receive VIP rewards.

5.1 Prohibited Activities

Any of the following activities are strictly prohibited and may result in immediate account termination and forfeiture of balance:

• Operating multiple accounts or using another person's account.
• Attempting to obtain bonuses or rewards through fraudulent means.
• Exploiting any technical error or vulnerability.
• Using third-party software or bots.
• Money laundering or any illegal financial activity.
• Harassing or threatening other members.
• Operating an account under a false identity.

5.2 Account Termination

fa999c reserves the right to temporarily suspend or permanently close any member's account for any reason. fa999c is not obligated to disclose the reason for termination, though reasons will be provided where reasonable.

5.3 Voluntary Account Closure

Any member may close their own account by contacting the support team. An opportunity to withdraw any available balance will be provided before the account is closed, subject to conditions.

6.1 General Gaming Terms

All games on fa999c are operated in a fair and transparent manner. Each game has its own rules which can be found within the game. Game outcomes are determined by an impartial random number generator (RNG).

6.2 Betting Limits

Each game has set minimum and maximum betting limits. These limits are subject to change, and fa999c reserves the right to adjust betting limits under special circumstances.

6.3 Technical Issues

fa999c will not be held responsible if a game is interrupted due to server issues, internet disconnection, or any other technical reason. fa999c has the authority to make decisions in such situations. If you have a valid complaint, please contact the support team.

6.4 Game Provider Terms

The individual terms and conditions of all game providers, including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe, apply. The decisions of these providers are final.

fa999c places the highest priority on responsible gaming. We want our members to play in a healthy and controlled manner for entertainment purposes.

7.1 Self-Exclusion

Any member may request to temporarily or permanently exclude themselves from the platform. This option is open to all and has no conditions attached.

7.2 Deposit Limits

Members can set their own daily, weekly, or monthly deposit limits. Contact the support team to activate this feature.

7.3 Age Verification

fa999c is strictly prohibited for anyone under 21 years of age. We may request a government-issued ID for age verification.

To learn more about responsible gaming, visit our Responsible Gaming page.

fa999c takes the protection of members' personal information seriously. SSL encryption is used on the platform. We never sell your personal information to third parties.

• Member data is used solely for the purpose of providing services and verifying identity.
• Information may be shared with regulatory authorities when required by legal obligation.
• For our detailed data protection policy, please visit our Privacy Policy page.

fa999c is not liable for the following:

• Game losses due to internet connection issues.
• Delays or issues with third-party payment systems.
• Losses resulting from a member's own negligence or disclosure of account information.
• Service disruptions caused by unforeseen technical issues.
• Decisions made by third-party game providers or game errors.

Our liability is in all cases limited to the value of the transaction in question.

10.1 Complaints Process

If you have a problem or complaint, please contact our 24/7 live chat in Bengali first. We will do our best to provide a prompt resolution.

10.2 Final Decision

In the event of any dispute, fa999c's decision will be considered final, though decisions will always be made in a fair and transparent manner.

10.3 Contact

• Live Chat: Available 24/7 in Bengali
• Email: [email protected]

11.1 Entire Agreement

These terms and conditions, the Privacy Policy, and the Responsible Gaming policy together form the entire agreement between fa999c and the member. Any prior oral or written understanding is superseded by this agreement.

11.2 Severability

If any part of these terms is found to be invalid or unenforceable, the remaining terms will continue in full effect.

11.3 Transfer of Rights

A member cannot transfer the rights or responsibilities of their account to any other person. fa999c may transfer the rights to its services if needed.

11.4 Language of Communication

All formal communication with fa999c can be done in Bengali or English. Bengali support is available via live chat.

To learn more about these terms and conditions, visit our FAQ page or go to the About Us page.